Leigh Steed-Middleton – Medium

Leigh Steed-Middleton

Email : Data

The inbox is the modern Zip discs — it holds all your stuff!

Jan 22, 2023

Email : Data

Jan 22, 2023

What I learned from customers this week — 21.02.2022–25.02.2022

Customers will blame themselves for not extracting value from a system, as though it’s their fault they cannot use the product as intended…

Feb 25, 2022

What I learned from customers this week — 21.02.2022–25.02.2022

Feb 25, 2022

Trading time for outcomes.

Why traditional organisational structures are killing innovation.

Feb 25, 2022

Trading time for outcomes.

Feb 25, 2022

What I learned from customers this week – 22.11.2021–26.11.2021

It’s really hard, for SaaS businesses and their customers, to create frictionless onboarding and low-touch launches.

Nov 26, 2021

Nov 26, 2021

R.I.P. SMTP. Long live email.

Email is here to stay. It is the most commonly used form of internet-based communication on the planet. We don’t even think about how email…

Nov 19, 2021

R.I.P. SMTP. Long live email.

Nov 19, 2021

What I learned from customers this week.

We ship great features, at velocity, but we need to ship less and focus more on refining the experience of the core.

Nov 19, 2021

Nov 19, 2021

Introducing Data Design: where it came from and what it can do.

Data is at the heart of our global economy. In some senses, it practically is our economy. And it’s equally inescapable throughout society…

Mar 14, 2021

Introducing Data Design: where it came from and what it can do.

Mar 14, 2021

Leigh Steed-Middleton

Leigh Steed-Middleton

Category Designer fixing email. SVP Product at SEDNA based in London. ex MD Signal Noise part of The Economist Group | keen runner & cyclist.

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